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Design thinking applied to HCM technology selection

Crafting the HR customer experience: An ongoing series Posted by Arthur Mazor, Gary Cole, and Maribeth Sivak on September 01, 2016. The business imperative Two-thirds of companies believe complexity is...

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HR technology disruptions for the year ahead

Posted by Josh Bersin on October 05, 2016. The world of HR technology is about to go through one of its most disruptive times in decades. As I detail in the report “HR Technology Disruptions for...

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The path to HR sustainability

From the digital workplace to digital HR to sustainable HR Posted by Michael Gretczko on October 27, 2016. For those of us active in the realm of HR and business, “digital HR” and the “digital...

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New research: 2017 Global Human Capital Trends reflect accelerating rate of...

Building the organization of the future rated most important challenge Posted by Human Capital Trends Editors on March 1, 2017. As we get deeper into the digital age, the rate of technology change...

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HR your way

How the next-generation digital workplace can power a deeply personalized HR customer experience Posted by Michael Gretczko and Daniel John Roddy on March 09, 2017. Business disruption is rampant—new...

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The next frontier in shared services

Posted by Michael Gretczko and Marc Solow on April 06, 2017. For anyone who’s answered an email or text from a project team member on a weekend (and that’s just about all of us), it comes as no...

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Design thinking meets HR Operational Services

Posted by Kraig Eaton, Mustaque Ali, Maribeth Sivak and Kelyse McKeon on April 11, 2017. As organizations strive to build a differentiated employee experience to drive engagement, growth, and a Simply...

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The digital workplace: Using a distinctive, digitally enabled employee...

Posted by Matt Usdin, Ed Alexander, and Kyle Forrest on May 26, 2017. Merger and acquisition (M&A) and divestiture activity has been exceptionally strong the last several years – setting a record...

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Two truths and a lie

Insights from the 2017 Human Capital Technology and Service Provider Day Posted by Dave Smith on June 8, 2017. Each year, Deloitte Consulting LLP brings together our key fellow members in the HR...

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Is your job architecture holding you back?

Posted by Ian Dawson and Jennifer Kwech on September 15, 2017. Structured job hierarchies with defined roles, responsibilities, reward systems, and career paths may have supported business and HR...

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Re-energizing HR: One company’s journey

Posted by Christopher Cameron on January 06, 2016. One of the trends we examined in our Global Human Capital Trends 2015 report was the need for HR to get better at keeping pace with changes in the...

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Payroll should demand a voice in the HR SaaS conversation

Posted by Michael Gretczko, and Brian Proctor on January 25, 2016. Moving to a global HR SaaS platform can be a truly transformational event for an organization, yet payroll executives are...

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Structure eats strategy for lunch: Insight into operating model design

Posted by Tiffany McDowell on February 16, 2016. Very few in the business world have escaped the old adage “culture eats strategy for breakfast.” Anyone who has tried to transform an organization and...

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Agility through workforce analytics

Putting the possible into practice Posted by Erica Volini on February 29, 2016 Analytics capability is a top human capital trend. Two of the 10 trends in Deloitte’s Global Human Capital Trends 2015...

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Stack the learning deck

Embrace new skills and roles to build a “full-stack” L&D function Posted by Mary Slaughter on July 21, 2016. So much has changed in organizational learning and development (L&D) over the last...

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Design thinking in HR: The arc of an experience

Posted by Ruth Schmidt on August 12, 2016. User experience (UX) design, user-centered design, design thinking—they’re all ways of reimagining and improving something—a process, a product, a service,...

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Becoming Simply Irresistible: Meaningful work

Posted by Josh Bersin and Burt Rea on November 10, 2017. In our Simply Irresistible model for the employee experience (aka employee engagement), we describe five core drivers of employee success:...

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Total Rewards – Total Relationships

Driving towards a Simply Irresistible Organization demands a shift in Total Rewards Posted by Arthur Mazor, Chad Atwell and Jason Flynn on February 2, 2018. Total Rewards leaders (Compensation &...

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No more sitting on the sidelines

Three large employers joining forces to tackle health care shows inaction is not a strategy to create an irresistible employee experience and optimize your Human Capital Balance Sheet Posted by Robert...

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The Manager … Key Player in a High-Impact HR Operating Model

Posted by Arthur Mazor, Gary Johnsen, Justin Clark, and Bryanna Ransom on April 16, 2018. Often overlooked in the design of an organization’s HR operating model is the role of the manager,...

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Learning undone: Enabling the “career constellation”

Posted by Terry Patterson, Ina Gantcheva, and Erin Clark on May 23, 2018. Our paradigm of what a career looks like is rapidly evolving in this, the “age of accelerations”1 The learning organization...

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Strategic onboarding

Helping new hires succeed Posted by Bill Cleary on October 8, 2018. An effective new-hire experience can contribute to an employee’s productivity and create value for the organization. Studies show...

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Putting big data to work

Organizational Network Analysis helps reveal insights “hiding in plain sight” in untapped email data Posted by Greg Szwartz and Nikola Andric on November 13, 2018. We recently had the opportunity to...

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Knowledge management: Fuel for the social enterprise

Posted by Steve Lancaster on November 16, 2018. In the social enterprise, your workers are also your customers. Just as you tailor offerings and manage your interactions in the external world to...

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Prediction: A tight talent market will force differentiation in rewards

Posted by Pete DeBellis on December 6, 2018. Organizations are in an uphill battle for talent. With less than one job-seeker per job opening in the U.S. at present,1 and a scarcity of qualified...

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Spotting three Trends of the Trends: Employee experience rounds out the Top 3

Posted by Jeff Schwartz on December 7, 2018. This is our third of three posts tracking the Trends of the Trends—the topics we have seen emerge as perennial in our issues in our annual Global Human...

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3 ways to foster a human-centered workforce experience

Posted by Matthew Deruntz and Christina Rasieleski on April 1, 2019. The notion of developing a positive workforce experience (WX) that organizations can design and measure for effectiveness is drawing...

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Sustain organizational performance by making Day 2 change a Day 0 priority

Posted by Ami Louise Rich, Ketiwe Zipperer, and Erica Kleven on April 30, 2019. 2019 is anticipated to be another year of record M&A activity.1 For leaders, this brings opportunity to build a...

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The retooled recruiter: Driving talent acquisition value through advanced...

Posted by Bill Cleary and Nicole Brender à Brandis on May 8, 2019. The introduction of Ulrich’s new HR model almost 20 years ago changed the way business thought about HR. HR Generalists found...

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Integrating mindsets and technologies for workforce experience and continuous...

Posted by Jeff Mike on May 17, 2019. Of all the insights from our High-Impact Human Resources research we have had the opportunity to share with members and clients over the past 18 months, the...

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The changing face of work: 5 skills of the future—for everyone

Posted by Colleen Bordeaux on July 17, 2019. If you’re a millennial like me (part of the massive generation born between 1980 and 1996), you may be one of the workers comprising over one-third of the...

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Creating the human experience in M&A

Meeting the hierarchy of employee needs Posted by Ami Louise Rich, Jacqueline Sutro, and Lauren Rogers on August 2, 2019. M&A deals are simultaneously exciting, potentially rewarding, and by their...

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Why people despise performance management—and 3 ways to avoid that

Posted by Kathi Enderes on August 8, 2019. In the quest to create meaningful experiences for the workforce, there may be no area in which organizations have stumbled as much as they have over...

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Disruption demands communication

Communicating throughout HR disruption is critical—implement these 3 suggestions for a mindful, organized approach Posted by Lauren Mace and Melissa Yim on September 4, 2019. Is any HR organization...

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Transforming performance management? Watch out for these 3 common pitfalls

Part 1 of a 3-part series Posted by Joan Goodwin, Diane Morris, Greg Scott and Josh Davis on September 10, 2019. Let’s start with the bad news: Performance management is the No. 1 “love to hate” talent...

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Transforming performance management? Start with the end in mind

Part 2 of a 3-part series Posted by Joan Goodwin, Diane Morris, Greg Scott, and Josh Davis on October 16, 2019. We’ve all been cautioned about the importance of preparation before taking action. This...

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Superjobs and the remote workforce

Q&A from our Superjobs Dbriefs webinar Posted by Arthur Mazor and Kathi Enderes on October 22, 2019. Superjobs are an evolving concept we saw in our 2019 Global Human Capital Trends research,...

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Consider, Connect, Craft: 3 ways to improve compensation communication

By leading the compensation conversation, you can help foster engagement and forge stronger relationships with your people. Posted by Krista Bassett, Jenny Gunckle, Melissa Yim, and Doug Tapp on...

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Digital Adoption Platforms: A people-centered solution to successful...

Posted by Jennifer Cohorst, Karin Zonder,and Stav Agmon on November 01, 2019. The Digital Revolution is upon us, and to understand the impact, some experts are calling it the fourth industrial...

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Transforming performance management? Part 3: Invest for success

Part 3 of a 3-part series Posted by Joan Goodwin, Diane Morris, Greg Scott, and Josh Davis on Febuary 06, 2019. The pressure is on. Many organizations are realizing their performance management...

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